The Nvidia GeForce Experience software comes as companion software for your GeForce graphics card. It exists to give users quality of life improvements while playing their games. This includes optimizing game settings and keeping other related software up to date. GeForce Experience provides optimal settings for over 1000 games.
It also has additional video gaming-related features such as screen recording and capturing 360-degree screenshots. However, these features may sometimes not work and you can come face-to-face with the “A Supported Game Is Required To Use This Feature” error.
To fix this issue you can try updating your graphics driver, enabling Experimental features, or closing any other screen capture software like OBS that may be interfering with GeForce Experience.
Causes For The “A Supported Game Is Required To Use This Feature” Error
The “A Supported Game Is Required To Use This Feature” error can be caused by out-of-date graphic drivers that are not optimized to run the game you want to play.
Moreover, if you have other screen capture software such as OBS installed and running on your computer, it may be interfering with GeForce Experience and causing this error to show up.
It is also possible that there is a bug or error occurring within the GeForce Experience software or that Nvidia’s servers are down, causing the error to pop up for no reason.
There is even the possibility that the game you are playing is actually not supported by Nvidia and this error is rightfully pointing it out. You can head on over to this website and check if your game is supported by Nvidia or not.
Possible Ways to Fix the “A Supported Game Is Required To Use This Feature” Error
Below are some methods to fix the error and figure out if it is even something that you can fix.
Update Your Drivers
Nvidia regularly rolls out driver updates that are much more optimized to run games, especially new releases, smoothly. If you are facing the “A Supported Game Is Required To Use This Feature” error then you should first try to update your graphic. For most users, this will resolve their issue.
- Open your Windows search bar and look for “GeForce Experience”
- Launch it and log into your Nvidia account. If you do not have an account, you can sign up or use alternative login methods
- Once you have logged in, you will be on the Nvidia home page
- Click on the Drivers option near the top left
- You may see updates already available, in which case click Download. However, if there are no updates shown, you can double-check by clicking the “Check for Updates” button as shown and downloading the update if there are any.
- Once your update has finished downloading you will be given the choices of “Custom Installation” or “Express Installation”. Pick “Express Installation” as it will automatically install the driver for you
- Follow the on-screen prompts and install the driver on your PC
Reinstall your Drivers
If you already have the latest driver installed and are still facing the error, you can try reinstalling your driver. This will remove any bugs or glitches that might be interfering with your driver and even remove the error. Here is how you can do it:
- Open your Windows search bar and look for “GeForce Experience”
- Launch it and log into your Nvidia account
- From your GeForce Experience homepage, click on “Drivers”
- You will see your latest installed driver under the “Check For Updates” button. Click on the three dots next to it
- Click on the Reinstall Driver option and choose “Express Installation”
Return to an Older Driver
Sometimes, your driver update may have bugs or glitches and may be what is causing the issue. In this case, you should revert to an older driver.
- Head over to the GeForce Drivers page here
- Input your graphics card information in the Manual Driver Search along with your operating software and preferred Language
- Click on “Download Type” and choose “Game Ready Driver”
- Click on Search
- Scroll down to reveal all the results and choose the driver you want to install. You should refer to the “Release Date” or “Driver Version” to determine the older drivers
- Click on “Get Download” to download the driver
- Once the download is complete it will replace your currently installed driver
Enable Experimental Features
If tinkering with your drivers has not resolved the error then you can try enabling “Experimental Features”. This feature will give you access to early features on Nvidia and even fix some bugs or glitches. Here is how you can do it:
- Launch GeForce Experience
- Click on the Gear icon near the top right to open settings
- In the General settings enable the experimental features by checking the relevant option
Close your OBS software
If none of these works, then the problem really might be with some of your other software. You should try closing your other screen capture software.
- Simply navigate to your task tray or wherever the software may be open.
- Close or exit the program from here by right-clicking on their icon
Try running other games
Running other games will let you test if the issue is with the specific game or with Geforce Experience.
Launch another game and play it for a couple of minutes while testing the feature. If it is working as intended, close the game and relaunch your original game. Try using the feature here again to see if the issue has been resolved.
If the issue persists, then there may be a problem with the specific game you are trying to play. In this case, you will have to wait for Nvidia to resolve whatever is causing the error and update your drivers.
Try Another System
You may try using the Geforce Experience feature you’re trying to use on the same game but on another system.
If the game and feature run successfully, it may mean that the issue is with your computer’s hardware. In this case, we would suggest that you try and upgrade your system.
If the issue still persists, then the problem is most likely with the software, in which case you will simply have to wait for Nvidia to resolve it and roll out the relevant update.
Generally, these issues are caused by outdated or buggy drivers, and updates and reinstalls are able to deal with this error easily. In case of issues from Nvidia’s side, such as buggy software or server downtime, you will simply have to wait for them to resolve the issues.
If the issue persists, you can always swap over to desktop capture mode, which can also serve as a convenient recording method.