Emotes are one of the best things about Twitch and Twitch Culture as we know it. No doubt, there are tons of streamers who worked as hard as they could to get Twitch affiliate just so they could have their very own emotes they could use on the platform. Anywhere you go, you’ll see emotes being used – there’s literally no escaping them.

But why is it that sometimes, you can’t see the actual emotes on Twitch chat?

Why You Are Unable To See Emotes On Twitch

Why can’t I see emotes on Twitch? There is multiple reasons you may not be able to see emotes on Twitch however the most popular reason is that you are not subscribed to the channel or you do not have Better Twitch TV/FrankerfaceZ installed to see third party emotes.

Types of Twitch Emotes

There are a few kinds of emotes on Twitch:

  • Twitch global emotes are emotes built into Twitch that can be used by anyone, anywhere on the platform.
  • Sub emotes can only be used by subscribers to specific channels. There are sub emote tiers (1, 2, 3).
  • Bit emotes can only be used if you have donated enough bits to unlock the emote for use. These emotes are unlocked permanently, unlike sub emotes which you must pay for monthly.
  • 3rd party emotes can only be used/seen if you have the 3rd party browser extension installed – and they only work on PC.

Reasons You Can’t See Twitch Emotes

If you’re seeing tons of people typing the same emote codes and names but the actual graphics aren’t showing up for you, or if you’re trying to use emote codes but it’s not working, it could be because of one of the reasons listed below:

  1. You aren’t a sub to that channel. If you want to use a specific streamer’s emotes, you have to be subscribed to them. Remember that you can only use the emotes on the tier you are subscribed to. So, if you’re a tier 1 sub, you can’t use tier 2 or tier 3 emotes.
  2. You haven’t earned the bit emote. Since the addition of bit emotes, streamers now have the ability to reward their loyal viewers with permanent emotes they can unlock if they enough donate bits. If you haven’t donated enough bits to unlock that bit emote tier, you won’t be able to use that special emote.
  3. You don’t have BTTV or FFZ installed. Many streamers use the Better Twitch TV or FrankerFaceZ browser extensions to augment their channel emotes. If you don’t have one of these browser extensions installed, you won’t be able to see or use certain emotes only available through them.
  4. You have BTTV/FFZ but you’re on mobile. Unfortunately, neither BTTV nor FFZ work on mobile, so even if you have both services activated, you still won’t see the emotes in your mobile chat.

3rd Party Extensions to Help You See Twitch Emotes

Tons of streamers on Twitch use third party extensions like Better Twitch TV (BTTV) or FrankerFaceZ (FFZ) so they can enable many popular emotes on their chat. If the streamer you’re watching is using BTTV or FFZ and you don’t have either installed, you won’t see when the emotes are being used in chat.

How to Install BTTV

Installing BTTV is as simple as going to their website and downloading the extension for your browser. Enable it, and you should be good to go – though you may need a refresh or two for the emotes to start showing up.

How to Install FFZ

Installing FFZ is similar to installing BTTV – just go to the website and download the extension for your browser. Enable it, and you should be good to go!

Additional Features and Tips

It’s possible for both BTTV and FFZ to be installed at the same time. They don’t have any issues working together, so you can install both and see emotes from both platforms!

BTTV and FFZ have additional features that you can take advantage of by clicking the gear icon at the bottom of any chat box. You can then see “BetterTTV Settings” or “FrankerFaceZ Control Center”, where you can fiddle with settings and features. Careful not to overlap features from both!


It can be frustrating to not be able to see Twitch emotes sometimes, especially if there’s nothing you can do about it (like when you’re on mobile). But, with the right 3rd party extensions, you should be able to see some of the most common emotes used on Twitch today!

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Chriselle is a passionate writer and a gamer at heart. She enjoys gaming daily and streams on Twitch where she works hard to build a fun and welcoming community almost every day.

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